What data do we collect?
Dandelion & Moon collects the following data:
Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Dandelion & Moon with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
How will we use your data?
Dandelion & Moon collects your data so that we can:
Process your order, manage your account.
Email you with special offers on other products and services we think you might like.
When Dandelion & Moon processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Dandelion & Moon securely stores your data within a Cloud Based database protected by 2-step authentication password. Any written paper details will be stored at 1 Hillcrest Road, Macclesfield, SK11 7UY within a locked cabinet that only Allie Parry and Sue Chadwick (Director of Chadwick & Daughter Ltd) has access to. Dandelion & Moon will keep your data for 3 years. Once this time period has expired, we will delete your data by erasing it from our database and shredding any paper copies.
Dandelion & Moon would like to send you information about products and services of ours that we think you might like. Dandelion & Moon will not pass your information to any third party without your express permission. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Dandelion & Moon from contacting you for marketing purposes
What is your data protection rights?
Dandelion & Moon would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request Dandelion & Moon for copies of your personal data.
The right to rectification - You have the right to request that Dandelion & Moon correct any information you believe is inaccurate. You also have the right to request Dandelion & Moon to complete information you believe is incomplete.
The right to erasure - You have the right to request that Dandelion & Moon erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Dandelion & Moon restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Dandelion & Moon's processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Dandelion & Moon transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us:
mobile: 07807 942 917
address: Allie Parry, 1 Hillcrest Road, Macclesfield, SK11 7UY
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality - Dandelion & Moon uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Dandelion & Moon uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Dandelion & Moon sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Dandelion & Moon has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office